What Happens if You Have an Accident in a Rental Car in Rwanda?
Step-by-step guidance on what to do after an accident or breakdown in a Rwandan rental car, including liability and who to call.
Accidents are rare, but knowing the correct procedure keeps you safe and protects you from unnecessary liability.
Immediately after an accident
- Stop and check for injuries. Safety comes first.
- Call the police — in Rwanda, an official police report is essential for any insurance claim. Do not move the vehicles until told to, if there are injuries.
- Call the rental company right away and follow their instructions.
- Document everything — photos of the scene, the other vehicle, and any damage; note names and contacts.
Who pays for what?
Your liability depends on your insurance. With a Collision Damage Waiver you're typically only responsible for the excess. Never admit fault at the scene or agree to private cash settlements — let the insurers and police handle it.
Breakdowns
If the car breaks down, pull over safely, switch on hazard lights, and call our support line. We'll arrange roadside assistance or a replacement vehicle. Keep our number saved in your phone before you set off.
Ready to book your self-drive car in Rwanda?
At Self Drive Car Rental Rwanda we make it simple: transparent pricing, well-maintained 4x4s and sedans, unlimited mileage options, and full support across the country. Browse our fleet of vehicles or message us on WhatsApp (+250 791 356 080) to check availability and lock in your dates.
